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Protocols and continuous quality improvement

Protocols are  a way of life at the institute.  For every  step in patient care, there is a protocol, that is followed, to enable  better and standardised quality of eye care.

Protocols exist for:    Registration of patients,  for the medical charges,  for history taking, for refraction, for   clinical examination,  for  diagnostic tests, for the preoperative procedures, for the Operating rooms and for the post operative  follow up.

Various data are generated that enable continuous quality improvement, through  analysis and audit.

The Institute is now recognised  and certified  for  Entry Level Certification by NABH.

The comments of  NABH assessor  were, that ‘the entire team  at Suraj Eye Institute is involved  and motivated  for Quality Care to the patients’.