Health insurance has become an integral part of our lives. In India it is especially important in the absence of a broad social health safety net.
Third Party Administrators (TPAs) administer health insurance on behalf of insurance companies. They issue a health insurance ID card to the policyholder and enter into agreements with hospitals to provide cashless service to their insured members. Some insurance companies settle claims directly, without a TPA.
Cashless facility at a glance
| Your insurance | New Colony campus | MIHAN campus |
|---|---|---|
| Public sector insurers – National, New India, Oriental, United India (PPN) | ✓ Cashless | ✓ Cashless |
| Policies serviced by the 17 TPAs listed below | ✓ Cashless | ✓ Cashless for public sector insurer policies |
| Private and health insurance companies listed below | ✓ Cashless | Welcome – please call us; we will guide you on the best option for your policy |
| Any other insurance | Welcome at both campuses – please call us. You can still be treated and claim the cost from your insurer. | |
Patients with any insurance are welcome at both our New Colony and MIHAN campuses. Our insurance desk will check your policy and advise you before treatment.
Public sector insurance companies
New Colony and MIHAN – through the Preferred Provider Network (PPN) of the public sector insurers
- National Insurance Company
- New India Assurance
- Oriental Insurance
- United India Insurance
Third Party Administrators (TPAs)
New Colony and MIHAN (MIHAN: for public sector insurer policies)
- AKNA Health Insurance TPA
- Ericson Insurance TPA
- Family Health Plan Insurance TPA (FHPL)
- Genins India Insurance TPA
- Good Health Insurance TPA (formerly Good Healthplan)
- Health Assist Insurance TPA (formerly Safeway)
- Health India Insurance TPA
- Health Insurance TPA of India (HITPA)
- Heritage Health Insurance TPA
- Link-K Insurance TPA
- MDIndia Health Insurance TPA
- Medi Assist Insurance TPA (including former Paramount, Raksha and United Healthcare TPAs)
- Medsave Health Insurance TPA
- Park Mediclaim Insurance TPA
- Vidal Health Insurance TPA (including former Vipul MedCorp)
- Vision Digital Insurance TPA
- Volo Health Insurance TPA (formerly East West Assist)
Private and health insurance companies
New Colony campus – cashless. MIHAN campus – please call us.
- Bajaj General Insurance (formerly Bajaj Allianz)
- Care Health Insurance (formerly Religare Health)
- Cholamandalam MS General Insurance
- Generali Central Insurance (formerly Future Generali)
- Go Digit General Insurance
- HDFC ERGO General Insurance (including former Apollo Munich)
- ICICI Lombard General Insurance
- IFFCO-Tokio General Insurance
- IndusInd General Insurance (formerly Reliance General)
- ManipalCigna Health Insurance
- Niva Bupa Health Insurance (formerly Max Bupa)
- Royal Sundaram General Insurance
- SBI General Insurance
- Star Health and Allied Insurance
- Tata AIG General Insurance
- Universal Sompo General Insurance
- Zurich Kotak General Insurance
How cashless treatment works
When you are diagnosed with a condition that needs treatment, we send your details and a request for authorisation to your insurer or TPA. They then issue a letter authorising your treatment.
With complete documents, including your current policy papers, authorisation is often quick. At other times there may be some delay.
Once authorised, you can undergo treatment on a cashless basis. If you choose a package that your insurer does not fully cover, they will pay part of the cost and you pay the remainder.
If authorisation is not received in time, you may still go ahead with surgery on a payment basis and claim the amount from your insurance company later.
List last updated: October 2026.