Suraj Connect — expert eye advice, wherever you are
Talk to our eye-care team by phone, WhatsApp or video call — for follow-ups, second opinions and new eye problems — from anywhere in India or abroad. Monday to Saturday, 9 am to 5 pm (IST).
Three ways we can help from a distance
Follow-up consultations
For existing Suraj Eye Institute patients — review of your progress, test results and medicines after a visit or surgery, without travelling to Nagpur.
No feeSecond opinions
Share reports, scans and prescriptions from another hospital and receive an independent opinion from our specialists.
Consultation fee appliesNew eye problems
Tell us about a new symptom and we will advise you — including whether, and how soon, you should be examined in person.
Consultation fee appliesFor patients across India — and abroad
Suraj Connect is open to patients from every part of India and from other countries — whether you are deciding where to be treated, need a second opinion, or are continuing care after treatment in Nagpur.
🇮🇳 Across India
🌏 Neighbouring countries
🌍 Further afield
Planning to travel for treatment? See International Patients · Madhya Pradesh & Chhattisgarh Patients
Simple, from your phone
- Send your requestFill in the request form below — it takes about five minutes — or WhatsApp +91 80072 30250. You receive a reference number (for example SC-12345) straight away.
- Send your reportsAbove all, the written report from your own eye doctor, with your test results. Upload them with the form, or email them to services@surajeye.org with your reference number in the subject.
- We check your reportsOur team checks that the doctor has what is needed and asks you for anything missing. Incomplete reports are the most common cause of delay.
- The doctor repliesPlease allow 10 to 15 days. We confirm a time for your consultation or send a written opinion. For second opinions and new problems, we tell you the fee and how to pay first.
- ConsultSpeak with Dr. Sneha Rathod by WhatsApp video or voice, phone, or Google Meet or Zoom. She involves the right sub-specialist whenever needed.
- Advice in writingA written summary on WhatsApp or by email — in India with a prescription where appropriate; if you live abroad, advice to share with your local eye doctor.
What to send — and how
A safe opinion depends on good information. Photos of the eye help, but the doctor also needs the written report from the eye doctor who examined you.
📄 Please send
- The written report from your own eye doctor (ophthalmologist) — a letter, prescription or discharge summary with the diagnosis, vision, eye pressure and treatment advised. This is the single most useful document.
- Your eye test reports, with dates — for example OCT, visual field, fundus photographs, FFA, B-scan ultrasound, corneal topography or biometry — including the printed report, not only the pictures
- Operation or discharge notes, if you have had eye surgery or laser
- Your current spectacle prescription, and a list (or photo) of every eye drop and medicine you use
- Other health conditions, such as diabetes or high blood pressure
✅ How to send
- Easiest: upload them with the request form below
- Or by email to services@surajeye.org, with your reference number and the patient’s name in the subject
SC-12345 – Patient name – reports - Or on WhatsApp +91 80072 30250, quoting your reference number
- Send every page — as a PDF if you can. Photograph paper reports flat, in daylight, so that every word can be read
- Photos of the eye help only for the front of the eye (redness, swelling, a lump): daylight, no flash, in focus
- One email with all your reports is better than many separate messages
Send us your request
Five short sections — fields marked * are needed. You receive a reference number as soon as you send it.
Your Suraj Connect doctor
Dr. Sneha Rathod
Glaucoma Fellow, Suraj Eye Institute, Nagpur
Dr. Sneha answers Suraj Connect from Monday to Saturday, 9 am to 5 pm. She goes through your reports with you, explains your eye problem and involves the right sub-specialist — for glaucoma, retina, cornea or children’s eyes — whenever needed.
Choose what suits you
What a teleconsultation can — and cannot — do
We can
- Review your reports, scans and prescriptions
- Answer questions about your condition, treatment or surgery
- Adjust follow-up plans for existing patients
- Tell you how urgently you need to be seen
We cannot
- Measure eye pressure or examine the back of the eye
- Prescribe certain medicines without an in-person examination
- Manage emergencies — please call the doctor on call
- Replace a full eye examination when one is needed — we will arrange your visit
Talk to Suraj Connect
Monday to Saturday, 9 am to 5 pm (IST). Because of very high demand, please allow 10 to 15 days for a reply — we answer every request in turn.